Conflict Resolution

Conflict Resolution

Home/Store/EMPLOYMENT DOCUMENTS/Ir Training Courses
R750.00
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Product Details
  • This in-house training course on Conflict Resolution is tailored for managers and team leaders in the manufacturing sector, equipping them with the practical tools to manage and resolve workplace conflict constructively.In high-pressure environments, unresolved conflict can damage productivity, morale, and safety. This half-day session helps participants identify conflict types, understand root causes, and apply proven resolution strategies specific to manufacturing settings. The course covers:
    • Common causes of conflict in in production environments
    • Practical resolution styles (competing, accommodating, collaborating, etc.)
    • Tools like active listening, negotiation, and mediation
    • Legal and cultural frameworks, including the role of the CCMA
    • Hands-on role-play and real-world case studies
    Participants will walk away with the confidence and techniques to turn conflict into collaboration, strengthening teams and driving results in a dynamic industrial setting.
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Conflict Resolution
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