Workplace policies and procedures are formal guidelines and instructions established by an the employer to govern employee behaviour, set expectations, and ensure compliance with legal and organisational standards.
Policies:
These are the principles or rules that outline the Employer’s stance on specific topics (e.g., workplace conduct) They reflect the organisation’s values and legal obligations.
Procedures:
These are step-by-step instructions detailing how to carry out specific tasks or respond to particular situations to align with the policies. They ensure consistency and clarity in the implementation of the policies.
Together, policies and procedures provide a framework to create a safe, fair, and efficient work environment while minimizing risks and misunderstandings.